How many organisations are using your product?
PhotoPrism has more than 35,000 active installations, growing daily. Because we respect the privacy of our users, we do not have detailed information about whether these are run by individuals, businesses, or other organizations. PhotoPrism® Pro, our version for professional users, is currently used by a number of news agencies, NGOs as well as governments.
Is your system SSO enabled?
PhotoPrism® Pro lets you authenticate users against a central Lightweight Directory Access Protocol (LDAP) or Active Directory (AD) server so that users on the corporate network can sign in with their existing usernames and passwords. Support for OpenID Connect is planned for an upcoming release.
Is your application a SaaS solution?
Most customers prefer to host PhotoPrism® Pro on-premises for maximum data protection and performance. However, we can also provide a fully managed cloud service and other professional services for an additional fee upon request. Installation instructions and system requirements can be found in our Knowledge Base.
Unlike many competing solutions, PhotoPrism® Pro has no library size limit, so licensing costs do not depend on how many files you have. In order to provide a quote for a fully managed cloud solution, please let us know your availability requirements and which hosting location you prefer.
Which photo and video file formats are supported?
Our Knowledge Base provides you with an overview of all supported formats, which includes the most common image, video and vector graphics file types.
What is the maximum number of files that are allowed or can be managed?
There is no explicit limit to the number of files, except for the limitations imposed by the underlying database, the server's file system, and the size of the variables used as record identifiers, i.e. in the billions.
The number of files is primarily limited by the storage available. Practical usability also relies on the server's CPU and memory, while the time needed for indexing depends on the size of your files and their formats. We recommend that you test the performance with our freely available Community Edition before purchasing a commercial license.
Is it possible to bulk upload photos and videos?
To sync or bulk upload photos and videos, you can use any application or operating system that supports WebDAV, such as Microsoft's Windows Explorer and Apple's Finder. This allows you to connect directly to PhotoPrism and open, edit, and delete files on your computer as if they were local.
Can external vendors be granted to upload photos and videos?
Users with the Contributor role have read-only access (view and download) to the resources that are in their configured base path, and to the albums that an admin or regular user has shared with them through a link. The Contributor role does not have access to the entire library, but does have the right to upload files to the directory specified as the upload path.
Is it possible to identify people and exclude them from a photo selection?
PhotoPrism includes face recognition functionality that lets you find pictures of specific people. New faces are detected as you scan your library. They are then grouped by similarity so you can quickly match them. By setting the private flag, you can hide certain photos or videos from shared albums and unprivileged users. In an upcoming release, you'll also be able to flag a person directly, so images can be hidden in the same way.
In what ways can photos and videos be searched?
PhotoPrism offers a wide range of search filters that let you find specific photos and videos, for example, by person, location, and tags.
Can you jump to a specific point in a video where a person is tagged?
No, this is not possible at the moment. If we see a demand for such a feature, we will consider adding it to our roadmap.
Can you search video transcripts to find a particular video?
PhotoPrism supports text search for most photo and video metadata. However, it does not automatically create video transcripts.
Can you tag people in videos?
At the moment, only a single still image is extracted from the videos. If a face is detected there, it can be tagged. Manual tagging is planned for an upcoming release. If we see a demand for detecting faces throughout the length of a video, we will consider adding this to our roadmap.
Is it possible to add tags or other picture metadata?
Yes, you can add metadata to your photos/videos when you open the picture details in the edit dialog.
Is there a bulk edit feature to change the metadata of multiple pictures at once?
Not yet, but this is planned for an upcoming release.
Is it possible to share a link so someone can view a photo gallery?
Yes, it is possible to share albums using secret links. You can create multiple links for each album and optionally set an expiration date. No additional apps need to be installed and no registration is required for this to work.
What is the largest file size you support when uploading?
There is no specific limit. It depends only on the server configuration.
What collaboration features are integrated in your product?
PhotoPrism includes advanced multi-user features with a set of account roles. These roles are intended for applications where multiple users share a single library, for example, to give employees access to the library without granting write permissions or exposing sensitive content.
It is recommended to set up multiple instances if you have multiple teams, where each team wants to manage their own files independently and share only selected albums. This way you can avoid problems with conflicting library settings, file permissions, and dealing with duplicates.
Can tags be automatically assigned based on the attributes of a folder?
PhotoPrism searches all metadata, including file and folder names, and extracts tags from it where possible. Since the source code is available, you can also customize this if needed.
Can your software integrate with our employee directory to automatically tag specific people?
This is not a standard functionality. However, since the source code is available, you can customize it to your needs.
Do you have a concept of cold and hot storage?
You can move photos and videos that you don't want to keep in your collection to the Archive. Content that is archived is not deleted, but it does not appear in any area other than the archive. You can also have multiple instances, for example, one that contains all content while others have only a subset.
Can you provide us with additional documentation?
Our Knowledge Base and User Guide provide additional information on product features and system requirements:
